Adding Additional Therapist Users to a Group Account

Group account owners are now able to add additional therapist users to their subscriptions directly from their accounts! 

To add additional therapist users to your group account:

  • Go to Settings > Subscription
  • Under Therapist Profiles select Add to Plan.
  • A window will open with your plan information where you can then enter the number of additional therapist profiles you would like to add. Note that the number before the parenthesis indicates the number of paid seats, and the number in the parenthesis indicates the total number of seats including overrides. 
  • Click the Upgrade Plan button to finalize your subscription changes. 

When a plan is upgraded mid-billing cycle, our system discovers the difference between the new and old plans, and the refunds and/or charges appropriately depending on how many days there are left in your billing cycle. This means that you will never be double charged for upgrading your subscription in the middle of your billing cycle, so upgrades can be processed at any time.