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Owl Practice's Secure Messaging tool provides clinics with a secure, PHI-compliant method of two-way communication within the application. Secure Messaging...
February 4th, 2025 410 views 0 likes
Secure Messaging is enabled by default in your account. To disable Secure Messaging, go to Settings > Secure Messaging and change...
February 4th, 2025 375 views 0 likes
February 4th, 2025 386 views 0 likes
You can access all of your ongoing conversations at any time by logging into Owl and clicking into the Messaging section....
February 4th, 2025 389 views 0 likes
Access the Secure Messaging feature by clicking on the Messaging option in the sidebar. This is where all of your conversations...
February 4th, 2025 397 views 0 likes
You can revoke a client's user access to the Client Portal if needed. When a client's user access to the...
February 4th, 2025 356 views 0 likes
Secure Messages can also be viewed and sent from within a client record. Open a client profile and you will...
February 4th, 2025 352 views 0 likes
If you have the Client Portal add-on your practice can use Secure Messaging to chat with your clients. When your...
February 4th, 2025 384 views 0 likes
Part of Owl's Secure Messaging feature includes notification emails when new messages have been sent or received. There are four...
You now have the ability to attach and send files in your conversations! There's a new Attach File button directly above...
February 4th, 2025 348 views 0 likes
When you're writing a message, you can format it as needed. While typing, you can click the shift + return...
A new filter has been added to the top of the Conversations list so you can more easily find specific...
February 4th, 2025 373 views 0 likes