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Owl Practice's Secure Messaging tool provides clinics with a secure, PHI-compliant method of two-way communication within the application. Secure Messaging...
February 4th, 2025 409 views 0 likes
Secure Messaging is enabled by default in your account. To disable Secure Messaging, go to Settings > Secure Messaging and change...
February 4th, 2025 373 views 0 likes
February 4th, 2025 384 views 0 likes
You can access all of your ongoing conversations at any time by logging into Owl and clicking into the Messaging section....
February 4th, 2025 388 views 0 likes
Access the Secure Messaging feature by clicking on the Messaging option in the sidebar. This is where all of your conversations...
February 4th, 2025 397 views 0 likes
You can revoke a client's user access to the Client Portal if needed. When a client's user access to the...
February 4th, 2025 355 views 0 likes
Secure Messages can also be viewed and sent from within a client record. Open a client profile and you will...
February 4th, 2025 350 views 0 likes
If you have the Client Portal add-on your practice can use Secure Messaging to chat with your clients. When your...
February 4th, 2025 382 views 0 likes
Part of Owl's Secure Messaging feature includes notification emails when new messages have been sent or received. There are four...
February 4th, 2025 383 views 0 likes
You now have the ability to attach and send files in your conversations! There's a new Attach File button directly above...
February 4th, 2025 348 views 0 likes
When you're writing a message, you can format it as needed. While typing, you can click the shift + return...
A new filter has been added to the top of the Conversations list so you can more easily find specific...
February 4th, 2025 372 views 0 likes